Do not worry. If your payment was debited but access was not granted:

1. Wait a few minutes—sometimes confirmation is delayed.

2. Check your email (including spam/junk folders) for a confirmation.

3. If you still do not receive access, email us at gautam@chartdecoder.com with your transaction details. We will resolve it within 24 hours.

Here’s a quick guide:

• Home Page: Overview of what we offer.

• Book Section: Access the book after payment.

• Newsletter: Subscribe to stay updated.

• Resources: Charts, tools, or bonus content (if available).

• Contact: For help or feedback.

All pages are mobile-friendly and work best on modern browsers.

The Global Chart Classroom – Weekly Edition is a curated newsletter focusing on global market insights, chart analysis, and trading perspectives.

• It is currently free to subscribe.

• Emails are sent once a week (typically over the weekend).

• We do not spam or share your information.

• You can unsubscribe any time with a single click.

To subscribe, just head over to the Newsletter section and enter your email.

Website speed may vary based on your internet connection or temporary server load. Please try the following:

• Refresh the page after a few seconds

• Clear your browser cache

• Try accessing the site using a different browser or device If the problem persists, feel free to notify us at gautam@chartdecoder.com

First, check your email inbox and spam folder. If nothing arrives within 10 minutes:

• Reach out to us at gautam@chartdecoder.com

• Include your name, email, and payment reference

• We will manually verify and grant you access promptly

Yes. All payments are processed through trusted, encrypted gateways. We do not store your card or UPI information. Your privacy and security are important to us.

Yes. If you need a formal invoice (without GST), please email us at [insert contact email] with your name, email, and payment reference. We will send you a standard invoice within 2 working days.

Note: We are currently not GST-registered, so invoices will not contain a GSTIN or tax breakdown.

This platform is designed as a self-guided resource. However, if mentorship or specific guidance is available (paid or free), it will be clearly mentioned on the relevant page. You are welcome to reach out for general queries.

Yes. If there are any major updates to the book, tools, or video content:

• Paid users will be notified via email

• Updates will be posted in the newsletter or website announcement bar